Have a goat-care question and aren’t sure what to do next? We’re here to help!
Goat Care Office Hours gives you the opportunity to get personalized guidance from two sanctuary founders with a combined 20+ years of experience without having to schedule an appointment or trying to coordinate a time to talk.
Whether you’re dealing with a health concern, unusual symptoms, nutrition or management questions, senior or special-needs care, or simply aren’t sure what your next step should be, we’ll review the information you provide and help you think through your situation.
1. Purchase your consultation.
After checkout, you’ll receive an email with a link to our Goat Care Consultation Questionnaire.
2. Tell us what’s going on.
Complete the questionnaire with information about your goat, your primary concern, relevant history, medications or treatments, and anything you’ve already tried. You’ll also have the opportunity to upload photos or other supporting information.
3. We’ll review your case.
Once your completed questionnaire is submitted, Olivia and Meg will review the information you’ve provided.
4. Receive a personalized response within 48 hours.
We’ll respond by email with our thoughts, recommendations, questions, and suggested next steps.
Your 48-hour response window begins when your completed questionnaire is submitted—not when your consultation is purchased.
Each Office Hours consultation covers one goat and one primary concern.
Your purchase includes our initial detailed email response plus reasonable follow-up correspondence about that same issue for 7 days after our initial response. This gives you an opportunity to answer questions we may have, provide additional information, and ask for clarification about our recommendations.
If a new or unrelated concern arises, you’d like help with another goat, or you’d like us to evaluate the situation again after the 7-day follow-up period, a new Office Hours consultation is required.
Our goal isn’t to count every email you send. We want you to have enough back-and-forth to make the consultation genuinely useful while keeping each consultation focused on the original concern.
Goat Care Office Hours provides educational information and practical guidance based on our experience caring for goats. It does not establish a veterinarian-client-patient relationship and is not a substitute for examination, diagnosis, or treatment by a licensed veterinarian.
Office Hours is not an emergency service. Responses may take up to 48 hours after your questionnaire is submitted. If your goat is experiencing symptoms that may require urgent treatment, please contact a veterinarian rather than waiting for an Office Hours response.
Ready to get started?
Purchase your Office Hours consultation below. You’ll receive the link to your Goat Care Consultation Questionnaire by email immediately after checkout.
Olivia DiNardo
Olivia DiNardo is the founder and director of Sowa Goat Sanctuary, where she has spent 10 years providing hands-on care to rescued goats with needs ranging from everyday health concerns to chronic illnesses, disabilities, and complex medical conditions.
Before founding Sowa, Olivia spent 15 years working in human healthcare, including critical care and anesthesia. She also has extensive knowledge of herbalism and incorporates herbs and other supportive therapies alongside conventional care when appropriate.
Her approach to goat care combines clinical thinking with years of real-world experience, looking at the whole animal, asking the right questions, and helping goat owners understand what they’re seeing, what options they may have, and when veterinary care is needed.
Megan Pereira
Megan is a mixed-animal veterinary technician with a bachelor’s degree in Animal Science and extensive hands-on experience caring for animals in both veterinary and sanctuary settings.
She is the founder of Road to Refuge Animal Sanctuary, where she coordinates rescues, oversees the medical needs of the animals, and manages their day-to-day care.
Meg brings together her veterinary experience, formal education, and years of hands-on rescue work to help goat owners better understand health concerns, work through possible causes, and determine appropriate next steps.

